4. One of the candidates of the Online Certificate Course administered by us for DoPT, GoI has conveyed to us a Success Story. It was through the use of RTI as also through
the perseverance displayed in making complaints / 2nd appeals to the CIC, could the candidate succeed in forcing the Insurance Regulatory & Development Authority (IRDA) to
take certain steps toward better implementation of citizens RTI...PDF
[Note: Certain contents identifying persons through their names and other personal details have been removed]...